Delete your Ozzie account

How to request deletion

1. 1In the Ozzie app

   Open the Ozzie app and go to Settings → Delete my account. This is the fastest way — deletion starts as soon as you confirm.

2. 2On this page

   Fill out the form below, or email hello@ozzieapp.com with the subject “Account deletion request”. We’ll verify it’s you and process the request promptly.

What gets deleted

When your account is deleted, we delete or de-identify the personal information associated with it, including:

• Account and login information: name, email address and phone number.
• Financial information: income, expenses, transactions, savings, savings goals, debts and other details about your financial circumstances.
• Messages: your conversations with Ozzie in the app and on supported messaging channels.
• Household information you chose to share with us.
• Your Money Personality and inferences we generated from your use of Ozzie.

Receipts and financial statements you upload are not retained after processing, so there is nothing to delete there.

What we keep, and for how long

We keep only what we are legally required to retain (for example, payment and transaction records) and temporary backup copies, which are deleted as our backups are refreshed. Everything else goes when your account does. Full detail is in our Privacy Policy. Read our Privacy Policy

We process requests promptly after verifying account ownership. Deleting your account is permanent and cannot be undone.